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Paper 1: Organization & Management Fundamentals
Section I: Organization 30%
1. Nature and Functional Areas of Organization 10%

a)      Organizational structures.

b)      Functional areas of business and their operations

c)       Activities of different functions

d)      Formal & informal organizations: principles of organizations

e)      Criteria for grouping


2. Schools of Organizational theory 10%

a)      Classical, behavioural and systems

b)      Current trend and approaches

c)       Behaviour in organizations

d)      Role of behavioural science

 

3. Organizational Management 10%

a)      Objectives (missions, goals and targets)

b)      Conflicts between objectives

c)       Appropriate strategy formulation

d)      Determinants of culture

e)      Different models available for categorizing cultures

f)       Different models of organizational model management available to achieve goal congruence.

Section II: Management 70%

4. Human resource management 20%

a)      Human resource plan

b)      Human issues relating to recruitment, dismissal, retirement and redundancy

c)       Models of Human Behaviour and Motivation and its applications (Taylor, McGregor, Maslow, Hertzberg etc).

d)      Training & development.

e)      Development and design of reward system

5. Management of Relationship 20%

a)      Process of Management covering planning, organizing, staffing, directing, motivating, communicating and control

b)      Concept of power, authority, responsibility and delegation

c)       Characteristics of leaders and managers

d)      Management Style theories

e)      Contingency approach

6. Management of Change 15%

a)      Stages & Process of Management change

b)      Structural change & Cultural change

c)       Approaches to the management of organizational development

d)      Importance of managing critical period of change

e)      Ways of handling these periods of change


7. Pattern of Management 15%

a)      Broad policies and functions

b)      Structural pattern of Board of Directors.

c)       Concept of public sector, social objectives, public sector management

d)      Current management thoughts

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